Data Centre Information
Your data could not be any safer
MacromatiX utilises various best of breed Internet Data Centres (IDC's) from around the world to provide the physical environment that keeps your servers up and running 24 hours a day, 7 days a week.  
Sydney     Atlanta     Shanghai     London    


These world-class facilities are custom-designed with raised floors, HVAC temperature control systems with separate cooling zones, and seismically braced racks. These IDC's are further supported by some of the most powerful physical security in the business, from advanced smoke detection and fire suppression systems to 24/7 secured access with motion sensors, video camera surveillance, and security breach alarms.

To deliver the highest possible levels of reliability and performance, the IDC's feature a redundant network of multiple fibre trunks from multiple sources, redundant power on the premises, and multiple backup generators. The goal: to maximize connectivity rates and overall site performance.

Data Facility Specifications

Some of specifications stipulated below may depend on the location of the IDC facility that MacromatiX chooses to utilise.

Security

Security at the IDC is provided on both a physical and electronic level. The only entry into the data hall for visitors and prospective customers is via a 24x7x365 manned security station.

Once within the lobby of the data centre, a visitor can be viewed from any angle, and a digital image of the visitor captured. This can then be compared with a global database of wanted criminals or undesired visitors. Once ID has been confirmed, visitors are required to enter the data centre via a "Mantrap". The whole of the lobby, security station and the mantraps are bullet proof.

Access, once inside the IDC, is controlled via a series of biometric hand scanners and card readers. These biometric scanners act as a second line of defence in the unlikely event that the main entry lobby is breached.

Once inside the data hall, customers will only be able to access their own cages. Visitors are accompanied at all times, and viewing tours are strictly by appointment. CCTV monitoring is active at all times, via a network CCTV cameras. These cameras are IP based, and can be controlled and accessed by authorized staff from anywhere in the world.

Fire Detection and Preparedness

Fire suppression is achieved by FM200. The fire suppression system can extinguish the outbreak of fire both within the raised floor and above the raised floor.

Interlocks are in place to prevent against accidental gas discharge. A dedicated extraction system is associated to remove gas in the data hall after discharge.

The data hall is protected via Very Early Warning Smoke Detection Apparatus (VESDA) to detect early signs of smoke in the data hall. This allows for early extinguishing of fires without affecting equipment.

The data centre has a main fire indicator panel detailing all zones and has addressable smoke and fire detectors associated in the various zones of the site.

Alarms

The alarms specified above (with the exception of those related to DC power which is not available at this time), are covered by Building Management Control Systems (BMCS). The BMCS is also IP based and can be accessed and interrogated from anywhere in the world via authorized access only. The BMCS is a vital tool in operating and maintaining the IDC's internal plant. The BMCS is supported via the DataTrax Monitoring System, which monitors the electrical systems.

In addition there is also a separate fire detection system that is also interfaced to these systems. Access to the alarm system is achieved via the security head-end. Audit trails are recorded and can easily be interrogated. All aspects of the security access control system are monitored for alarm conditions.

HVAC

The Computer Room Air conditioning (CRAC) units, with a 1 ton cooling load and requiring minimal maintenance, support the Data Hall raised floor environment. The Unit numbers are designed on a N+1 redundancy basis and have standard cooling capabilities.

The CRAC units are also serviced via alternate power supplies with separate dedicated circuits from different PDU's. The CRAC units support dual power supplies to ensure reliability and redundancy from a power supply viewpoint.

The CRAC units are also serviced via dual chilled water supplied for added reliability and is supported via Closed System Cooling Towers to provide ultimate reliability.

The data hall cooling is supported via Air Cooled Water Units located on the roof of the data centre. The system is also designed for N+1 redundancy by having one more chiller unit than is required to service the entire cooling load of the data centre.

The office areas on site are serviced via conventional fan coil systems. Extract ventilation and background heating to the office areas to maintain comfortable working environmental conditions.

UPS Distribution Transformers

We have three (3) 800kVA UPS in the facility and we have a battery autonomy time of approximately 10 minutes.

There are UPS distribution transformers in the data hall with copper windings. The UPS distribution transformers are grounded to the master ground (MEN).

The rating of these is 145kVA and they have a capacity of up to 200 Amps.

Generator/s

The generator supply is designed for N+1 redundancy. The entire load of the Data Centre is backed up by 5 generators. The fourth and fifth is left as auxiliaries in the event that one of the generators does not start.

The generating sets are supplied diesel fuel from a tank that is located underground on site. The tank is regularly topped up and monitored to ensure that the quality of the fuel supplied is not compromised. In the event of sustained usage contracts are in place to guarantee re-supply of fuel.

The generator sets are regularly tested and have their own dummy load banks to permit full load testing without disrupting normal operations. Each generator set can be taken off line and tested without disrupting the standby generator supply or general power supply.

Raceways

The raceways systems are metallic, independently supported and are all grounded. Main sub main runs have earthing circuits (from Main Switch Board to intermediatary floor Distribution Boards PDU's). All other sub-circuits reticulated from Distribution Boards have actives and a neutral, which is connected/bonded to the earth of the Distribution Boards. This practice is standard and conforms to Australian standards.

Cables

A combination of state of the art fibre optic and unshielded twisted pair (UTP) cables from numerous Telco carriers service the MDF to provide wide area network (WAN) connectivity.

Both fibre optic and unshielded twisted pair (UTP) cabling then service the IDF's and core area in star topology.

The IDF's then service racks, cages and cabinets within the serviceable area of the relevant IDF with UPT cabling.

The communications cabling installed within the data centre is a structured cabling system, which permits the flexibility to use the system to transmit voice, data and multimedia services over any port/outlet within the data centre.

The data centre provides the option of single-mode or multimode fibre optic cabling connectivity to offer maximum bandwidth capabilities to customers and flexibility to utilize various high bandwidth services.

Single-mode fibre optic cabling is 9/125-micron meter and the multimode fibre optic cabling is 50/15-micron meter. This provides ultimate bandwidth for multimedia services and future proofs and prepares the data centre for emerging technologies.

The UTP cabling is predominantly four pair unshielded twisted pair copper that is capable of accommodating gigabit (1,000 Mbps) bandwidth applications. The UTP cabling can also accommodate slower conventional bandwidths at 10 and 100 Mbps.

Raised Floors

The IDC has both overhead and under floor cable distribution, with communications overhead and electrical in the raised floors. The raised floor height is 500mm (50cm). All cable reticulation pathways and raceways (both overhead and under floor) are metallic.

Building Codes

The building strictly conforms to the Building Codes of Australia (BCA) requirements. The telecommunications infrastructure conforms to Australian Communications Authority (ACA, formerly Austell) and Australian Standards (which are in accordance with TIA/EIA International Standards).

Diversity

Provides for the following:
  • Entrance for telecommunications companies' fibre facilities into the collocation building is through separate, distinct, cable vaults.
  • Diverse routes from the cable entrance vaults to the suite/rack space provided to clients.
  • Diverse routes between the suite/rack space provided to clients and any 'meet me room(s)'.

  • Facility served by three facility-based, fibre Local Exchange Carriers (LEC) Optus, Powertel & Telstra with service into the facility from at least two different sides of building. LEC access lines must terminate at different geographical wire centres or Point of Presence (POP). LEC's must provide automatic fail over capability. LEC's must have direct connectivity to at least the top four Inter-change Carriers (IXC). Direct connectivity defined as using facilities owned exclusively by the LEC; that is, cable facilities between the data centre and the IXC's shall not be shared by other LEC's serving the facility.

    It is the general policy of the IDC to maintain local connectivity at each Internet Data Centre across a minimum of three local fibre bandwidth providers (where available). These "local loop" providers deliver bandwidth to each Internet Data Centre via diverse physical paths, to minimize the impact of local fibre cuts.

    The facilities have multiple SONET ring connectivity and physically separate (non-shared) routes out of each Data Centre.




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